Marta Pardo

My mission? Make motivation autonomous to make the transmission of knowledge and skills a great practice combining leadership and customer experience towards excellence.

Expert in customer experience, motivation and leadership, Marta has 27 years of experience in her activity.

From hotel management in France and abroad to companies such as Walt Disney Company, Marriott International, Accor Hotels, she has built an international career.

Awarded for her work with the medal “Leadership in Positive Action” in Mexico, she also received the Trophy awarded by the City of Lyon for the best renovation and enhancement of Heritage for the Château Perrache hotel classified as a Historical Monument.

Elected from 2015 to 2021 for the Lyon Chamber of Commerce Métropole Saint-Etienne Roanne, Marta was also a member of the Lyon airport supervisory committee and administrator of Entreprises & Numérique.

She is co-president of the Women’s Pole of Women Entrepreneurs in the Rhône region of France. She is a member of the Board of the Spanish Association of Professional Speakers, as well as the French Association of Professional Speakers, as a Global Keynote Speaker and Master of Ceremonies in French, English and Spanish.

Marta wants to bring a management approach worthy of a racing driver, with her “P-ROAD” method, for: Improve customer experience, Increase motivation and sense of belonging to a group, Increase trust, through leadership that creates a bond between teams with a positive influence.